Automotive Service Representative
2 days ago
We are seeking a highly organized and proactive BDC Service Representative to join our team.
Responsibilities
- Handle customer inquiries by phone and email
- Maintain communication with customers to ensure satisfaction and service
- Schedule appointments for service team
- Respond to emails in a professional, well-written manner
- Follow up with customers; update customer information
- Deliver inquiries/messages promptly to other appropriate personnel and departments
- Other duties as assigned
Qualifications
- Some automotive industry experience preferred
- Strong customer service skills
- Time management, prioritization skills, and ability to multitask required
- Goal-oriented and eager to improve
- Positive, flexible, and process-oriented
- Solid computer skills, proficient with Microsoft Word, Excel, and Outlook
About Us
The Kowalis family opened the doors of its first dealership in the 1970s and so began its mission to make the car shopping process easier. From the showroom to the service department, the Kowalis family simplified every process and created a high-end customer experience. In fact, it's dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
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