Contact Center Specialist
1 week ago
We are seeking a skilled and customer-focused individual to fill the role of Customer Service Assistant. In this position, you will be responsible for providing top-notch customer service, resolving customer complaints, and driving sales growth.
This is an excellent opportunity to join a dynamic team that values innovation, collaboration, and customer satisfaction. If you are a results-driven and customer-focused individual who excels in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
- Deliver exceptional customer service via phone, email, and chat
- Resolve customer complaints in a timely and professional manner
- Meet or exceed sales targets
- Collaborate with other teams to drive business growth
Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum 1 year of experience in customer-facing role
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
Compensation:
- A competitive salary of $50,000 - $60,000 per year, depending on experience
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) retirement plan with company match
- Opportunities for career advancement and professional growth
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