Core Support Specialist

4 weeks ago


Massena, New York, United States SeaComm Federal Credit Union Full time
Job Summary

We are seeking a highly skilled and experienced Core Support Specialist to join our team at SeaComm Federal Credit Union. As a key member of our Information Systems Department, you will be responsible for providing technical support and maintenance for our core system, ensuring high levels of data availability and integrity.

Key Responsibilities:

  • Provide level 2 support for all core system-related issues and functions.
  • Design and develop applications for specified client departments, acting as a technical liaison between computer systems users, vendors, and IS.
  • Assist with installing upgrades, software patches, and IBM updates on all Symitar Systems, working with department managers on documentation and testing.
  • Serve as secondary contact for all e-commerce services.
  • Perform other duties as assigned.

Requirements:

  • One to three years of experience with the Jack Henry Symitar CORE.
  • A two-year college degree or completion of a specialized course of study at a business or trade school.
  • Excellent interpersonal and communication skills, with the ability to work with various stakeholders.

Benefits:

  • Paid Time Off
  • Paid Holidays
  • 401K Plan
  • Medical
  • Dental
  • Vision
  • Free Telehealth Urgent Care
  • Free Telehealth Mental Health Counseling
  • Flexible Spending Account Option
  • Life Insurance
  • Dependent and Spouse Life Insurance Options
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Pet Insurance
  • Aflac Insurance Options
  • Legal/ID Shield Options
  • Employee Referral Program
  • Paid Volunteer Day
  • Employee Loan Discounts

SeaComm Federal Credit Union is an Equal Opportunity/Affirmative Action Employer.



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