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Kitchen Coordinator
2 months ago
Company Background
Hard Rock International (HRI) stands as a premier global brand, boasting a presence in over 70 countries with 265 locations that include owned, licensed, or managed Rock Shops, Live Performance Venues, and Cafes. HRI has also ventured into the digital space with Hard Rock Digital, launched in 2020, which encompasses an online sportsbook, retail sportsbook, and internet gaming platform. The company proudly showcases the world’s largest collection of authentic music memorabilia, exceeding 86,000 pieces, displayed across its venues worldwide. In recognition of its excellence, Hard Rock Hotels has been celebrated for outstanding guest satisfaction in the Upper Upscale Hotels category.
As a testament to its commitment to quality, HRI has received accolades such as the U.S. Best Managed Company designation by Deloitte Private and The Wall Street Journal. Furthermore, Hard Rock has been recognized by Forbes as one of the Best Employers for Women, Diversity, and New Grads, and has consistently ranked highly in the Casino Gaming Executive Satisfaction Survey.
Key Responsibilities
The primary role of the Expo is to ensure that food orders are prepared efficiently and delivered to tables promptly, maintaining the quality and temperature of the dishes. This position serves as a crucial link between the kitchen and service staff, ensuring seamless communication and order accuracy.
- Manage product inventory and order supplies as needed.
- Prepare menu items according to established specifications.
- Label, date, and store prepped items appropriately.
- Perform essential kitchen duties, including setup, stocking, and breakdown of workstations.
- Maintain cleanliness and organization within the kitchen and service areas.
- Operate dishwashing equipment and ensure proper sanitation.
- Adhere to safety and health standards consistently.
- Exhibit a sense of urgency in all tasks.
- Implement recycling practices where applicable.
- Interpret order tickets and ensure accurate assembly of dishes.
- Possess comprehensive knowledge of menu items and preparation techniques.
- Handle special requests and large group orders efficiently.
- Communicate effectively with team members and front-of-house staff.
- Act as a liaison between kitchen and service personnel.
This job description outlines the essential functions of the position; additional tasks may be assigned as necessary.
Qualifications
Experience, Education, and Certifications
- Ability to perform physical tasks, including bending and reaching.
- Capable of lifting and transporting heavy items.
- Willingness to stand or move for extended periods.
- Ability to tolerate varying environmental conditions.
- Maintain a professional appearance and adhere to uniform standards.
- Follow safety and sanitation protocols diligently.
- Demonstrate composure in a fast-paced environment.
- Exhibit strong organizational skills and attention to detail.
- Maintain a positive demeanor towards guests and colleagues.
Skills
- Strong leadership and interpersonal abilities.
- Effective communication skills, both verbal and written.
- Proficient problem-solving capabilities.
- Aspirations for career advancement within Hard Rock.
Physical Demands
- Ability to navigate the workspace, including standing, walking, and bending.
- Capacity to sit for extended periods when necessary.
- Manual dexterity and coordination for repetitive tasks.
- Ability to communicate effectively and perceive auditory cues.
- Occasional lifting and movement of objects weighing up to 10 pounds.
- Tolerance for varying temperatures and noise levels.
