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Laboratory Assistant
2 months ago
The Laboratory Assistant plays a vital role in the clinical laboratory, responsible for collecting and processing specimens, maintaining a safe and clean working environment, and adhering to infection-control and hazardous waste policies. This position requires strong problem-solving skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Collect and process patient specimens, including blood and non-blood samples, in accordance with established laboratory procedures.
- Verify and enter patient registration data and test orders into the hospital information system, ensuring accuracy and compliance with regulatory requirements.
- Process specimens according to established guidelines, maintaining quality and timeliness standards.
- Maintain a safe and clean working environment, adhering to infection-control and hazardous waste policies to protect patients and employees.
- Perform waived tests and assist in other testing platforms with technical oversight, ensuring accurate results and quality control.
- Assist in quality control and performance improvement activities, contributing to the continuous improvement of laboratory processes.
- Ensure standards are met in quality, timeliness, customer service, and other areas, maintaining a high level of professionalism and expertise.
- Orient and train new staff members, providing guidance and support to ensure a smooth transition.
- Assist in ensuring compliance with regulatory and other agency requirements, laws, and statutes pertaining to the operation of the department.
- Answer telephone calls, perform computer tasks, print reports, and provide test results as applicable, maintaining effective communication with patients, staff, and external partners.
- Perform therapeutic phlebotomies, dispatch and manage specimens and slides for consults, referrals, and other requests, and create transport lists for tracking.
- High school diploma or equivalent required.
- Certified as a phlebotomy technician or previous experience drawing blood or phlebotomy training course in an approved program preferred.
- Previous experience in a clinical laboratory environment preferred.
- Problem-solving capabilities and ability to work effectively in a fast-paced environment.
- Must follow AIDET for all patient encounters.
- Valid Michigan driver's license and a driver's record approved by the Medical Center's insurance agent for those employees who drive a vehicle as a requirement for the job (if applicable).
- Previous experience drawing blood or phlebotomy training course in an approved program.
- CPR issued by American Heart Association or Red Cross Certification.