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Counter Sales Associate

3 months ago

Anchorage, Alaska, United States Bering Straits Native Corporation Full time

Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.

SUMMARY

Bering Straits Native Corporation is currently seeking to fill the position of Counter Sales Associate. In this role, you will be tasked with delivering outstanding customer service, addressing customer inquiries, and efficiently processing orders at our sales counter. This position is well-suited for individuals who excel in a dynamic environment, have strong organizational capabilities, and are eager to learn. The ideal candidate will assist with order fulfillment, maintain precise inventory records, and foster a positive and collaborative workplace. Previous experience is not mandatory; we are looking for motivated individuals with a customer-focused attitude and a readiness to be trained.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Process Point Of Sale (POS) transactions
• Handle Total Warehouse Logistics (TWL) transactions
• Ensure exceptional service and care is provided to every customer
• Retrieve and prepare customer orders promptly and accurately
• Package and organize orders in a designated area for customer collection
• Answer phone calls in a timely and professional manner
• Complete daily tasks as directed by the management team

QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION

Required (Minimum) Qualifications

  • Must be 17 years or older

Knowledge, Skills and Abilities

• Basic computer proficiency
• Familiarity with products offered
• Ability to read, write, and perform basic arithmetic
• Understanding of Units of Measure (UOMs), Shipping, and Transfer Units
• Strong communication skills, both verbal and written
• Self-motivated with the ability to complete tasks independently

Preferred

• Experience in the construction or mechanical trades
• Basic knowledge of sales principles and customer service practices
• Proven experience as a Retail Sales Associate, Sales Representative, or similar role

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Must be capable of standing, walking, and working on hard surfaces for extended periods.
• Ability to lift and carry up to 50 pounds repeatedly and safely.
• Frequent bending, reaching overhead, kneeling, and squatting.
• Regularly pulling and stocking inventory items using carts or material handling equipment.
• Climbing ladders and stairs while carrying items.

WORK ENVIRONMENT

Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.

  • Work is conducted in an indoor retail setting
  • Exposure to computer screens and the use of a computer, keyboard, mouse, and multi-line telephone system
  • Ability to properly operate general warehouse material handling equipment
  • Adhere to all safety protocols and utilize safety gear appropriately
  • Maintain a safe work environment and comply with safety standards

SUPERVISORY RESPONSIBILITIES

  • No supervisory responsibilities

ADDITIONAL QUALIFYING FACTORS

As a condition of employment, candidates must pass a pre-employment drug screening and have acceptable references and background checks. Reliable transportation to and from work is required.

BENEFITS

As a full-time employee, you will receive a comprehensive benefits package that reflects our commitment to the well-being and professional development of our team members. (Note: these details are subject to any policy or plan changes):

  • Health Insurance: Choose from a variety of medical, dental, and vision insurance plans for yourself and eligible dependents.
  • Employee Discount Program: After 90 days of employment, enjoy a generous employee discount on company products.
  • Retirement Savings: Participate in a 401(k) plan with a company match of up to 6% of your contributions.
  • Continued Education Benefit: We support your professional growth by covering up to 50% of the cost for relevant classes.
  • Life Insurance: Each employee is provided with a $50,000 life insurance policy.
  • Short- and Long-Term Disability: Comprehensive coverage for both short-term and long-term disabilities.
  • Paid Time Off (PTO): Earn PTO on an accrual basis, with increases based on years of service.
  • Health Club Benefit: Monthly reimbursement for gym membership fees, available if you attend the gym at least 8 times per month.
  • Hiring Bonus: After 180 days of employment, receive a hiring bonus as a token of appreciation.

Equal Opportunity Employer:
Bering Straits Native Corporation is committed to equal employment opportunities for all individuals, regardless of race, color, national origin, gender, disability, veteran status, or any other legally protected status. We maintain a diverse and inclusive work environment that fosters equal opportunities for everyone.

Drug-Free Workplace:
We uphold a drug-free workplace to ensure the safety, health, and well-being of our employees and to comply with applicable laws and regulations regarding drug use and abuse.

Visit our website for more details and to apply.