Sales Associate

4 weeks ago


Anchorage, Alaska, United States The Spice and Tea Exchange Full time

Role Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at The Spice & Tea Exchange. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.

Key Responsibilities

  • Ensure each guest receives stellar customer service and is welcomed into the store and greeted with our trademarked opening lines
  • Utilize trademarked follow-up lines with guests
  • Maintain inventory levels throughout the store, e.g. on shelves, counters, and tables, in containers with merchandise and product while assessing store inventory levels; notify management of low inventory levels
  • Price merchandise with labels, SKU's, prices, and locations
  • Blends and package products as necessary and where applicable
  • Obtains merchandise requested by the customer, field customer questions concerning location, product information, price and uses for products while establishing rapport with customers to ensure their return and/or word of mouth advertising
  • Maintain solid, accurate, and current product knowledge to adequately promote the product by reading applicable publications and attending necessary training activities
  • Complies with operating standards and procedures pertaining to the daily operation of the store
  • Assess and notify management of low product inventory levels
  • Helps maintain store appearance by contributing towards daily chores

Preferred Skills

  • Proven customer focus with stellar customer service
  • Excellent verbal and written communication
  • Ability to utilize simple math skills in measuring ingredients, reading a scale, and following recipes

We are committed to creating and sharing the experience of a more flavorful life, and we believe that our team members are the key to making this happen. If you have a passion for food, a desire to inspire coworkers and customers, and a commitment to excellence, we encourage you to apply for this exciting opportunity.


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