Customer Service Representative
4 weeks ago
Customer Service Role at Ocean Honda - Santa Cruz
Ocean Honda - Santa Cruz is a leading name in the automotive industry, committed to delivering outstanding service and satisfaction to our clients. We pride ourselves on our reputation for excellence and our dedication to fostering a supportive and inclusive workplace for all employees.
We are seeking enthusiastic and skilled individuals to fill the role of Service Assistant. This position is integral to our operations, ensuring that our customers receive top-notch service and support throughout their experience with us.
Key Responsibilities:- Assist the service department in providing exceptional customer care.
- Handle incoming inquiries regarding sales and service, addressing customer needs promptly.
- Perform administrative tasks to support both Sales and Service departments efficiently.
- Manage inbound communications and greet visitors with a warm and professional demeanor.
- Collaborate effectively with team members to fulfill customer requirements.
- Execute administrative functions, process transactions, and maintain accurate financial records.
The ideal candidate will possess experience in administrative, clerical, or customer service roles, preferably within the automotive sector. Strong organizational abilities, effective communication skills, and a customer-focused attitude are essential for success in this position. Additional responsibilities may be assigned as necessary to meet the demands of the business.
Qualifications:- Prior experience in a related field is preferred.
- Excellent communication and problem-solving capabilities.
- Familiarity with the automotive industry is advantageous.
- Proficiency in computer applications and a customer-oriented approach.
We offer a competitive salary, comprehensive benefits, and a professional work environment that encourages growth and development. Ocean Honda - Santa Cruz is committed to providing equal employment opportunities and fostering a safe and welcoming workplace for all.
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