Data Entry Specialist II

2 months ago


Tampa, Florida, United States Pinnacle Group Full time
Job Title: Data Entry Specialist II

We are seeking a highly skilled Data Entry Specialist II to join our team at Pinnacle Group. As a Data Entry Specialist II, you will be responsible for the enrollment of Inovalon clients for various EDI transactions with Payers.

Key Responsibilities:
  • Respond to customer issues, perform enrollment status checks, and process payer enrollment forms
  • Resolve all assigned customer issues following all standard operating procedures
  • Mentor less senior enrollment specialists, available as a resource to answer questions and give first level of direction
  • Document all activities per defined process and procedures
  • Generate PDF documents and populate with provider information where applicable
  • Other duties as requested and/or determined
Requirements:
  • Minimum of 1 year of related experience in clearinghouse and/or payer enrollments
  • Proficient in Microsoft Office suite including Outlook, Word, Excel, and PowerPoint
  • Proficient in Adobe Acrobat
  • Excellent verbal and written communication skills
  • Medical EDI Experience
  • Excellent Customer Service Skills
  • Proven ability to work effectively under pressure & meet deadlines
Preferred Qualifications:
  • 1-2 years' experience implementing, training, reporting, or supporting healthcare software (Enrollment Implementation ONLY)
  • Prior Call Center Experience (Enrollment Support ONLY)
Education:

High School diploma or G.E.D. required (Associates Degree preferred)

Work Environment:

Sedentary work (i.e. sitting for long periods of time); Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.

Language:

English

Pay Range:

$20 - $23 Hourly

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.



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