Clinical Operations Assistant

5 days ago


Thibodaux, Louisiana, United States Health Catalyst Full time
About the Role:
We are seeking an experienced Medical Office Assistant to join our team in Thibodaux, LA. As a Medical Office Assistant, you will provide administrative support to our medical teams and ensure seamless patient care experiences. You will be responsible for evaluating and managing all patients in a medical assistant capacity, greeting patients and visitors, and maintaining complete documentation regarding phone calls into the electronic medical record. Additionally, you will provide telephone triage services based on clinical knowledge and appropriate medical advice with the assistance and direction of the provider.

Duties and Responsibilities:
* Evaluation and management of all patients in a medical assistant capacity
* Greeting patients and visitors, answering phone calls with a courteous manner, and maintaining complete documentation regarding phone calls into the electronic medical record
* Providing telephone triage services based on clinical knowledge and appropriate medical advice with the assistance and direction of the provider
* Completing necessary paperwork for patient referrals
* Maintaining work area neat and organized
* Performing other duties as assigned

Requirements:
* A graduate of a Medical Assistant training program (preferred)
* 2+ years of experience in a business office environment
* Excellent interpersonal, communication, and organization skills
* Knowledge of medical terminology and ability to learn quickly from oral and written instructions
* Typing skills required

What We Offer:
* Competitive salary ($45,000 - $60,000 per year)
* Comprehensive benefits package including health insurance, retirement plan, and paid time off
* Opportunities for career growth and development

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