Host - Monrovia Chili's

2 weeks ago


Monrovia, California, United States Chili's Grill & Bar Full time

Job Summary

We are seeking a highly skilled and enthusiastic Host to join our team at Chili's Grill & Bar. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their dining experience.

Key Responsibilities

  • Manage the Guest Experience
    • Provide a warm welcome to every guest, ensuring they feel valued and respected
    • Manage the wait list, ensuring guests are informed of wait times and provided with regular updates
    • Communicate guest concerns to the Manager when appropriate
  • Support the Team
    • Answer telephone calls within three rings and direct calls to the appropriate team member
    • Help fellow team members when needed, ensuring seamless service delivery

Requirements

  • Excellent Communication Skills
    • Ability to communicate effectively with guests and team members
  • Strong Problem-Solving Skills
    • Ability to think and act quickly in a fast-paced environment
  • Physical Demands
    • Able to work in a standing position for long periods of time
    • Able to safely lift and maneuver trays of food when necessary

About Us

Chili's Grill & Bar is a leading casual dining restaurant chain, known for our bold flavors, generous portions, and exceptional service. We are committed to delivering an unforgettable dining experience to every guest, every time.



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