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Senior Infusion Pharmacy Technician
2 months ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.
As a Senior Infusion Pharmacy Technician, you'll be responsible for answering incoming calls and completing outbound calls to/from patients, physicians and pharmacists while ensuring a high level of customer service and maximized productivity. Along the way, you'll discover the training, support, and career opportunities you'd expect from a Fortune 5 leader.
Key Responsibilities:
- Contact patients, pharmacists and doctor's offices to resolve claims issues
- Provide exceptional customer service and support to patients, physicians, and pharmacists
- Work collaboratively with cross-functional teams to ensure seamless delivery of care
- Stay up-to-date on industry trends and best practices to continuously improve processes and outcomes
What We Offer:
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Assistance Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Requirements:
- Active and unrestricted Pharmacy Technician license in the state of South Carolina OR the ability to obtain licensure before start of employment for pharmacy technicians moving from out of state
- 2+ years of Pharmacy Technician experience
- Intermediate level of proficiency with computer and Windows PC applications including the ability to navigate and learn new and complex computer system applications
- National Pharmacy Technician Certification (PTCB)
- Specialty Pharmacy experience
At Optum, we are committed to:
- Mitigating our impact on the environment
- Enabling and delivering equitable care that addresses health disparities and improves health outcomes
UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
