Office Support Specialist

3 weeks ago


Great Barrington, Massachusetts, United States Matchstick Full time
About the Role

The Branch Office Administrator plays a critical role in delivering an exceptional client experience at Merit Financial Advisors. This position requires a detail-oriented individual who can manage multiple responsibilities, maintain a positive attitude, and build strong relationships with clients and colleagues.

Key Responsibilities:

  • Provide exceptional customer service to clients by greeting them warmly, offering refreshments, and engaging in conversation
  • Manage phone calls, schedule appointments, and maintain accurate records
  • Coordinate with the Client Service team to ensure seamless communication and efficient workflow
  • Maintain the office environment by stocking supplies, ordering materials, and coordinating maintenance
  • Assist with event planning, arrange hospitality services, and work on special projects

Requirements:

  • Minimum of 1-2 years of front office experience
  • Strong organizational, communication, and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency with Microsoft Office Suite or related software

Salary & Benefits:

  • Competitive salary: $45,000 - $60,000 per year, depending on location and experience
  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with company matching
  • Paid time off and holidays


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