Self Storage Team Lead
4 weeks ago
About the Position: As a Store Manager at Urban Self Storage, Inc., you will be responsible for overseeing the day-to-day operations of our self storage facility. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and excellent customer service.
Responsibilities:
- Manage the overall performance of the facility, ensuring it remains clean, safe, and well-maintained.
- Develop and implement strategies to improve customer satisfaction and retention.
- Lead and manage a high-performing team of sales and customer service professionals.
- Monitor and analyze financial metrics to identify areas for improvement.
- Collaborate with cross-functional teams to achieve business objectives.
- Implement company policies and procedures to ensure compliance.
- Conduct regular site inspections to ensure facilities meet company standards.
Requirements:
- A customer-focused attitude and approach.
- Strong attention to detail and problem-solving skills.
- Excellent communication and teamwork abilities.
- The ability to work weekends and/or holidays.
- Knowledge of computer functions and mobile applications.
- A personal vehicle and valid driver's license.
- Management experience.
- Great listening skills and the ability to take direction.
- Accomplish action items and goals set by team leaders.
Compensation: $20-$22 per hour, generous monthly commissions, additional bonus opportunities, industry-leading medical, dental, and vision benefits, $1,000 employer-provided HRA, paid sick leave and vacation, mileage reimbursement, education and training programs, opportunities for growth and development, $15,000 employer-paid life insurance policy, employer-provided branded apparel, supportive work environment, employer-provided storage space, estimated salary: $40,000 - $43,000 per year.
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