Self Storage Team Lead

4 weeks ago


Auburn, Washington, United States Urban Self Storage, Inc. Full time

About the Position: As a Store Manager at Urban Self Storage, Inc., you will be responsible for overseeing the day-to-day operations of our self storage facility. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and excellent customer service.

Responsibilities:

  • Manage the overall performance of the facility, ensuring it remains clean, safe, and well-maintained.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Lead and manage a high-performing team of sales and customer service professionals.
  • Monitor and analyze financial metrics to identify areas for improvement.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Implement company policies and procedures to ensure compliance.
  • Conduct regular site inspections to ensure facilities meet company standards.

Requirements:

  • A customer-focused attitude and approach.
  • Strong attention to detail and problem-solving skills.
  • Excellent communication and teamwork abilities.
  • The ability to work weekends and/or holidays.
  • Knowledge of computer functions and mobile applications.
  • A personal vehicle and valid driver's license.
  • Management experience.
  • Great listening skills and the ability to take direction.
  • Accomplish action items and goals set by team leaders.

Compensation: $20-$22 per hour, generous monthly commissions, additional bonus opportunities, industry-leading medical, dental, and vision benefits, $1,000 employer-provided HRA, paid sick leave and vacation, mileage reimbursement, education and training programs, opportunities for growth and development, $15,000 employer-paid life insurance policy, employer-provided branded apparel, supportive work environment, employer-provided storage space, estimated salary: $40,000 - $43,000 per year.



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