Housekeeping Associate

4 weeks ago

Las Vegas, Nevada, United States Kohl's Full time

About the Role

As a key member of our store team, you will play a vital role in ensuring a safe and clean environment for our customers and colleagues. Your attention to detail and ability to multitask will be essential in maintaining the high standards of cleanliness and organization that Kohl's is known for.

What You'll Do

  • Clean all areas of the store, including floors, windows, restrooms, and trash receptacles, following Kohl's best practices and standards.
  • Utilize approved chemicals, supplies, and equipment to ensure a safe and clean environment.
  • Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low.
  • Complete and maintain required training for chemical, equipment, and maintenance.
  • Routinely complete basic equipment maintenance following company guidelines.
  • Effectively use Kohl's tools and technology to plan, communicate, and share information with the store team.
  • Support the operations team to receive and process product, execute stockroom operations, and omni-channel fulfillment when needed.
  • Engage customers by greeting them and offering assistance with products and services.
  • Act with integrity, honesty, and foster teamwork in an engaged and inclusive culture.
  • Exercise good judgment and discernment when making decisions, taking appropriate partners as needed.
  • Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
  • Meet or exceed individual goals, such as productivity, credit, and loyalty.
  • Accomplish multiple tasks within established timeframes.
  • Follow company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for the safety of all associates and customers.
  • Receive, understand, and proactively respond to direction from supervisors/managers and other company personnel.
  • Other responsibilities as assigned.

What Skills You Have

Required:

  • Excellent customer service skills and ability to multitask with strong attention to detail.
  • Verbal/written communication and interpersonal skills.
  • No retail experience required.
  • Must be 18 years of age or older.
  • Flexible availability, including days, nights, weekends, and holidays.

Preferred:

  • Client-facing retail or service industry experience.

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  • Ability to perform the accountabilities listed in the 'What You'll Do' Section.
  • Ability to satisfactorily complete company training programs.
  • Ability to comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
  • Ability to wear personal protective equipment.
  • Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.
  • Perform work in accordance with the Physical Requirements section.

Physical Requirements

  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull on a frequent basis.
  • Ability to stand/walk for the duration of a scheduled shift.
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long-term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

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