Customer Service Coordinator

3 days ago


Belton, South Carolina, United States Rich Services Full time
Job Description

Rich Services is seeking a highly organized and detail-oriented Service Dispatcher/Customer Service Representative to coordinate the work of Electrical and HVAC technicians. The ideal candidate will possess excellent communication skills, be able to multitask, and have experience with scheduling software.

Responsibilities:

  • Coordinate technician schedules and ensure timely completion of projects
  • Communicate with customers and resolve issues in a professional manner
  • Invoice customers and manage billing processes
  • Utilize Microsoft Office Suites and Quickbooks to schedule jobs and employees efficiently

Requirements:

  • High school diploma; some college preferred
  • Minimum 1 year of customer service or call center experience
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Salary Estimate: $45,000 - $60,000 per year



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