Front Desk Coordinator

1 week ago


Brandon, Florida, United States Florida Orthopaedic Institute Full time

The Florida Orthopaedic Institute seeks an experienced Front Desk Coordinator to support our team. As a key member of our staff, you will be responsible for ensuring seamless patient flow, maintaining accurate records, and delivering exceptional customer service.

Key Responsibilities:
  • Coordinate front desk operations, including preparing the office/zone for patient arrivals.
  • Provide top-notch customer service, greeting patients upon arrival and welcoming new patients to our practice.
  • Communicate effectively with patients regarding delays or wait times.
  • Assist patients with using the intake tablet and verify all required information is completed.
  • Process patient transactions, including co-pays, deductibles, co-insurance, and outstanding balances.
  • Manage credit card on file agreements and process payments.
  • Verify patient insurance benefits and obtain necessary signatures.
  • Prepare paperwork for next day's clinic and upload outside imaging CDs into Medview PACS system.
  • Schedule follow-up appointments and complete end-of-day batches.
About You:
  • High School Diploma
  • 2 years of experience in a medical environment
  • Intermediate data entry skills
  • Excellent customer service and communication skills
Benefits:
  • Competitive salary: $15.00 per hour
  • Opportunities for career growth and advancement
  • Excellent job security and stability


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