Patient Food Service Assistant

1 day ago


Chicago, Illinois, United States Rush Full time
Job Summary

We are seeking a highly motivated and detail-oriented Patient Food Service Assistant to join our team at Rush University Medical Center. As a Patient Food Service Assistant, you will play a critical role in ensuring patient satisfaction by delivering high-quality food service and maintaining a clean and safe environment.

Key Responsibilities
  • Deliver patient meal trays, continental breakfast, between meal snacks, and nourishments, following infection control and food safety guidelines.
  • Ensure patients with prescribed diets receive meal trays on assigned units.
  • Deliver and collect patient selective menus, assist patients with menu selection as appropriate.
  • Prepare food for, assemble, and serve patient trays.
  • Report patient food preferences, patient requests, unusual intake, and comments to clinical nutrition staff.
  • Maintain and improve patient satisfaction scores on assigned units.
  • Clean and sanitize nourishment centers and soiled tray carts, ensure all equipment is in working order.
  • Requisition, deliver, store, and tally floor stock and nourishments.
  • Clear over bed tables for patients and prepare beverages prior to each meal.
  • Use hospital computer and communication systems for patient meal service.
  • Assist in training personnel as assigned.
  • Follow hospital and department policies and procedures.
Requirements
  • H.S. Diploma or GED.
  • Illinois Department of Public Health and City of Chicago Sanitation Certification required within six months of hire.
  • Ability to communicate verbally and in writing in English and demonstrate reading ability.
  • Able to perform as an active team player, customer service orientation.
  • Enjoys working with people/patients.
  • Good interpersonal skills, outgoing personality, positive and pleasant demeanor at all times.
  • Able to demonstrate basic math and computer skills.
  • Able to work independently without direct supervision.
  • Exhibit critical thinking and decision-making skills.
  • Able to function in a fast-paced work environment.
  • Able to pay close attention to detail.
  • Able to handle volatile situations.
  • Able to demonstrate a sense of urgency.
Preferred Qualifications
  • Foodservice and customer service experience.
Physical Demands
  • Must be able to lift 30-50 pounds and push or pull a cart of food trays.
  • Work demands 100% walking and/or standing.
  • Work duties may demand standing in place for extended periods, stooping, bending, reaching, lifting, pushing, and pulling.
  • Able to communicate with patients and staff using a variety of audio-technology.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.



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