Automotive Service Director

4 weeks ago


Denton, Texas, United States Stress Free Auto Care Full time
Job Overview

At Stress Free Auto Care, we're redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're seeking a highly skilled and motivated Automotive Service Director to oversee all aspects of daily operations, including scheduling, workflow management, and quality control.

Responsibilities

• Oversee daily operations, ensuring efficient use of resources and high standards of service delivery.
• Implement and enforce safety protocols and industry regulations.
• Foster a positive work environment by providing ongoing coaching opportunities.
• Uphold a customer-centric approach by ensuring prompt and courteous service.
• Experience addressing customer concerns and complaints through effective communication.
• Maintain strong relationships with customers to enhance loyalty and satisfaction.
• Stay updated with industry trends, technological advancements, and other markets.
• Maintain accurate records of operations, financial transactions, and employee activities.
• Prepare regular reports for management regarding shop performance and key metrics.
• Ensure compliance with all legal and regulatory requirements.

Qualifications

• Proven experience as a General Manager or similar role in an auto mechanic shop.
• Efficient in Digital Visual Inspections and Procedures.
• Experience with Autoflow or similar platform, preferred but not required.
• Strong leadership and managerial skills with the ability to motivate a team.
• Sound knowledge of automotive systems, repair techniques, and industry standards.
• Solid understanding of financial management and budgeting.
• Ability to multitask, prioritize, and manage time effectively.
• Degree in Business Administration, Automotive Technology, or similar technical college.

Benefits

• PTO/Sick & (6) Annual Paid Holidays
• Medical, Dental & Vision Insurance
• 401(k) Matching
• Paid Skills Enhancement Training
• Employee Discount - Service & Parts
• Equipment/Toolbox Relocation Assistance
• Employee Referral Program

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