Healthcare Operations Supervisor

6 days ago


New Britain, Connecticut, United States New Britain General Full time
Job Summary

As a key member of the New Britain General team, the Nurse Manager Lead will oversee a large work group to ensure the delivery of high-quality, cost-effective patient care in support of the hospital's strategic plan. This role requires strong leadership and communication skills to maintain effective, positive relationships with staff, management, and customers.

Key Responsibilities
  • Supervise and lead a team of healthcare professionals to achieve departmental goals and objectives.
  • Maintain a positive and productive work environment by promoting open communication, providing feedback, and recognizing employee contributions.
  • Develop and implement policies and procedures to ensure compliance with regulatory requirements and hospital standards.
  • Collaborate with other departments to facilitate the flow of information and resources necessary for the success of the team.
  • Provide education and training to staff on customer service, quality improvement, and other relevant topics.
Requirements
  • Bachelor's Degree in Nursing (BSN)
  • Active CT RN license required
  • At least 2 years of Behavioral Health RN experience
  • 1 year of experience leading employees in a behavioral health setting
  • Strong communications skills, including written, verbal, and public speaking/teaching
Benefits

New Britain General offers a comprehensive benefits package, including medical and dental benefits, 401(k) plan with employer match, generous paid time off, and additional voluntary benefits.



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