Quality Assurance Specialist

20 hours ago


Denver, Colorado, United States Francis Travis Full time
Job Title: Quality Support Specialist

We are seeking a highly motivated and detail-oriented Quality Support Specialist to join our team at Flyreel, Inc. in Denver, CO.

About the Role:

As a Quality Support Specialist, you will play a critical role in ensuring the quality of our AI-generated inspection reports. Your primary responsibilities will include:

  • Reviewing and quality checking AI-generated inspection reports for accuracy and completeness
  • Assessing property-related data and providing feedback to improve app functionality
  • Providing daily customer support through email and live chat with end users
  • Partnering with Customer Success Managers to gather and provide customer feedback for enhancing the customer experience
Requirements:

To be successful in this role, you will need to possess:

  • Excellent attention to detail and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Self-motivation and a proactive approach to problem-solving
Preferred Qualifications:

We are particularly interested in candidates with experience in:

  • Residential and commercial property insurance
  • Customer support or service
  • Google Suite

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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