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Plumbing Service Technician
2 months ago
Job Summary:
NP Mechanical Rice Services Inc is seeking a highly skilled Plumbing Service Technician to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring the highest level of quality in all aspects of your work.
Key Responsibilities:
- Complete plumbing drain cleaning and other related in-home service calls with a focus on quality and customer satisfaction.
- Educate and assist customers on plumbing-related issues and provide solutions to meet their needs.
- Work closely with customer service and dispatch teams to ensure seamless communication and efficient job execution.
- Ensure all work meets quality standards and is completed in a timely manner.
- Plan and communicate with customers to prevent problems and resolve emerging issues.
- Required to drive to different job sites and maintain a clean, organized work environment.
- Accurately complete invoices, timecards, and feedback to ensure timely payment and customer satisfaction.
- Excellent attendance and willingness to work overtime when required.
- Other duties as assigned by management.
Requirements:
- Minimum 1 year of customer service experience.
- Valid driver's license and clean driving record.
- Strong mechanical aptitude and troubleshooting skills.
- Familiarity with industrial tools and equipment.
- Ability to lift 70 pounds and work in a physically demanding environment.
- Highly organized and able to prioritize tasks effectively.
Equal Opportunity Employer:
NP Mechanical Rice Services Inc is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is free from discrimination and harassment and where all employees feel valued and respected.