Customer Service Team Member
5 days ago
The Customer Service Representative at Mate Precision Technologies will play a vital role in ensuring customer satisfaction by processing, quoting, and answering questions on new and existing orders.
Key Responsibilities:
- Respond promptly to customer inquiries, providing timely and efficient service.
- Enter orders accurately into the Direct Order Entry (DOE) system, meeting performance expectations set by management.
- Be available for incoming calls during work hours and provide professional assistance via phone or email.
- Maintain up-to-date knowledge of products and services offered by the company.
- Collaborate with other departments to resolve customer issues and improve overall customer experience.
- Follow established procedures and guidelines for new product training, system improvements, and departmental policies.
- Display a positive attitude and maintain respect for customers and colleagues.
- Provide accurate quotes and product pricing information to customers in a timely manner.
- Adhere to online resource guidelines and customer service department policies.
- Work collaboratively with others, being open-minded, responsive, and supportive of team efforts.
- Demonstrate integrity by being dependable, having good judgment, being honest, and taking responsibility for actions.
- Maintain respectful communication with colleagues and customers, encouraging open dialogue and common courtesy.
Compensation details: $24.17-$29.15 per hour
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Food Service Team Member
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Restaurant Team Member
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Digital Customer Service Specialist
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Part-Time Representative
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Customer Service Coordinator
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Material Handler Team Member
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Anoka, Minnesota, United States Superior Heating, Air Conditioning, Electrical & Plumbing Full timeJob OverviewWe are seeking a highly organized and customer-focused Customer Service/Scheduler to join our team at Superior Heating, Air Conditioning, Electrical & Plumbing. This part-time position involves handling a high volume of inbound calls and emails, scheduling appointments, and providing exceptional customer service...
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Customer Service Representative
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Customer Support Associate Acton
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Customer Experience Associate
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Dynamic Leader for Food Service Excellence
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Support Services Manager
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Food Service Delivery Driver
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Physical Therapy Services Director
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HVAC Service Technician
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Mechanical Assembler Apprentice
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