Alarm System Specialist
5 days ago
Brinks Home is a leading provider of smart home and residential security solutions. We are seeking a skilled and dedicated Alarm Service Technician to join our team.
Job Summary:
The Alarm Service Technician will be responsible for installing, servicing, and inspecting low-voltage electronic security equipment at customer sites. This role requires strong technical skills, excellent customer service abilities, and a commitment to providing a best-in-class experience for our customers.
Key Responsibilities:
- Install and test alarm systems, including panels, peripherals, and audible/visual alarms.
- Troubleshoot technical issues and diagnose causes of problems or failures in systems.
- Replace system components as assigned and perform routine maintenance tasks.
- Conduct thorough walkthroughs with customers to review work orders and ensure systems meet their needs and expectations.
- Provide customer education and training on system operation and functionality.
- Identify opportunities to improve system use and functionality and provide recommendations to customers.
- Maintain safety practices to prevent injury and damage to property.
- Ensure a clean and organized workspace and job site to maintain customer satisfaction.
Requirements:
- High school diploma or equivalent required.
- Valid driver's license and good driving record.
- Excellent customer service skills and ability to work effectively with customers.
- Working knowledge of alarm systems and low-voltage electronics.
- Ability to climb ladders and work at heights.
- Ability to work in tight spaces, such as crawlspaces, attics, and basements.
- Low-voltage license or alarm installation certification preferred.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Equal Employment Opportunity:
Brinks Home is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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