ServiceNow Developer

1 month ago

Maryland, United States LCG Full time
Job Description

We are seeking a highly skilled ServiceNow Developer to join our team at LCG. As a key member of our IT Operations Management team, you will be responsible for designing, implementing, and maintaining ServiceNow solutions that meet the needs of our clients.

Key Responsibilities:

  • Develop and implement ServiceNow solutions using best practices for IT Operations Management, including Service Portal, Catalog, ITSM, ITOM, SPM, and App Engine modules.
  • Collaborate with IT Program Managers, IT Infrastructure teams, and other stakeholders to gather and refine requirements for CMDB, Discovery, and Service Mapping.
  • Integrate ServiceNow with enterprise applications, monitoring systems, SIEM systems, other ServiceNow instances, and Microsoft Copilot.
  • Customize Service Portal for enhanced end-user experience and incorporate Copilot capabilities to streamline and automate routine processes.
  • Mentor junior developers and peer review code to ensure team development follows ServiceNow and Copilot best practices.

Requirements:

  • Bachelor's degree in computer science or a related field, or 9+ years of relevant experience.
  • Minimum of 5 years' experience in implementing solutions on the ServiceNow platform, including server- and client-side scripting, Glide API, Web Services, AngularJS, ServiceNow Studio, Bootstrap CSS, Jelly Scripts, etc.
  • Extensive process knowledge and working experience as a lead implementer for ITOM, Service Portal, Catalog, ITSM, ITOM, SPM, and App Engine solutions, with an added focus on integrating Copilot into workflows.
  • Experience integrating with enterprise and third-party applications through OOTB and custom APIs, including Copilot integration.
  • Experience in creating audience-specific technical documents, user guides, and/or presentations. Strong communication skills (verbal & written), with the ability to explain Copilot-enhanced solutions to technical and non-technical audiences.

Compensation and Benefits:

The projected compensation range for this position is $110,000 to $140,000 with a target salary of $120,000 per year, benchmarked in the Washington, D.C. metropolitan area. LCG offers a competitive, comprehensive benefits package, including health insurance options, life and disability insurance, retirement plan contributions, paid leave, federal holidays, professional development, and lifestyle benefits.

LCG is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

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