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Ecommerce Director

1 month ago

Bellevue, Washington, United States Inizio Partners Full time
About the Job

We are seeking a highly skilled Ecommerce Director to join our team at Inizio Partners. Our client is a leader in building technology-enabled business process solutions for industrial producers globally.

Job Summary

The Ecommerce Director will be responsible for defining and implementing e-commerce platform strategy to meet customer needs. This includes managing a team of product managers, designers, and full-stack developers, contributing to developing our e-commerce strategy for the B2B space, and owning the B2B's overall e-commerce roadmap.

Key Responsibilities
  • Manage a team of product managers, designers, and full-stack developers to drive customer engagement, growth, and insights.
  • Contribute to developing our e-commerce strategy for the B2B space, identify new opportunities, and create a shared vision throughout the organization.
  • Own the B2B's overall e-commerce roadmap and provide stakeholders with visibility.
  • Collaborate with client-facing sales teams and digital marketers to drive high levels of customer engagement and capture customer interactions on the platform.
  • Integrate commerce orders across storefronts with backend ERP and CRM applications.
  • Maintain the integrity of product data, content, and digital assets on the platform.
  • Manage platform enhancements and user security in line with corporate policies and best practices.
  • Monitor the site for superior customer experiences and respond quickly to any issues that may arise on the site.
  • Drive user adoption on the e-commerce platform by working with stakeholders across the organization.
  • Perform demos on core capabilities of the platform with clients and prospective clients.
  • Listen to client feedback on the e-commerce platform and work to improve the site to meet expectations.
Requirements
  • Experience implementing at least one full lifecycle Adobe commerce project.
  • Good understanding of shopping cart development with shipping, and Payment Gateway Integration for E-commerce websites.
  • Have experience scaling and optimizing web applications.
  • Good understanding of front-end development technologies such as MERN.
  • Strong sense of ownership and the capacity to act quickly when faced with pertinent information.
  • You have experience leading cross-functional Agile Scrum teams.
  • Self-driven, willing to take accountability, follow through, able to tackle difficult issues, and able to deliver on promises.
  • Excellent communication, presentation, and white-boarding skills.
  • Leadership and Organizational skills.
  • Problem-solving and analytical skills.
Preferred Qualifications
  • Bachelors or Masters degree in Computer Science, or a related field.
  • 5+ years of experience in e-commerce platform operations.
Work Environment

Hybrid (4 days from the office).

Package Details
  • Competitive salary.
  • Comprehensive benefits (100% Paid by the company for employees).
  • 401k.
  • Quarterly PTO.
  • Performance Bonus.