Customer Service Representative

7 days ago


Bell Gardens, California, United States El Pollo Loco Full time

Job Overview:

We are seeking a friendly and efficient Service Team Member to join our team at El Pollo Loco. As a key member of our crew, you will be responsible for providing excellent customer service, processing orders, and maintaining a clean and welcoming environment.

Responsibilities:

  • Greet and assist customers with their orders in a timely manner.
  • Process and assemble customer orders efficiently and accurately.
  • Apply suggestive selling techniques to complete the customer experience and increase sales.
  • Welcome customer feedback and address any comments or concerns they may have.
  • Maintain a clean and organized workspace, ensuring all paper and disposable items are well stocked and available for customers.

Requirements:

  • You must be able to work effectively in a fast-paced environment.
  • You should be able to lift up to 50 pounds and stand for long periods of time.
  • You must be able to communicate effectively with customers and colleagues.


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