![Fortiss LLC Parkwest Casinos](https://media.trabajo.org/img/noimg.jpg)
Player Rewards Representative- Customer Service
1 month ago
Overview:
Parkwest is seeking a Player Rewards Representative (Customer Service) that will make that first impression as you walk into the Casino and Hotel. Bilingual is a plus for this position.
As a Player Rewards Representative you will greet guests in our Concierge desk; answers telephone calls and directs calls throughout the casino. Acts as liaison between guests and Gaming staff, keeps customers informed about promotions and Advertising/Marketing programs. Think you can take your customer service to the next level? Check it out
Responsibilities:- Greets guests in a warm and friendly manner.
- This individual interacts directly with the guest; therefore, a professional, friendly demeanor and great communication skills are essential.
- Assists with greeting and hosting Special Events and VIP parties.
- Answers a high volume of telephone calls with an appropriate, cheerful, and helpful greeting and directs calls to the appropriate extension.
- Screens calls may be required to take and relay messages in a prompt and efficient manner.
- Gives outside lines as directed by each department's policy.
- At times, this individual will be required to locate other personnel for deliveries.
- Facilitates incoming and in-house calls for Engineering, Housekeeping and other service supervisors.
- Responsible for Coat Check and Lost and Found.
- Facilitates customer concerns and directs them to the appropriate person or assists them through the proper channels.
- Maintains current information regarding promotions at Parkwest Bicycle Casino throughout the casino.
- Coordinates and maintains signage and banners throughout the casino.
- Maintains logs and tournament results for Parkwest Bicycle Casino and other casinos for customer viewing.
- Distributes/disseminates tournament calls and provides detailed and accurate information for players.
- Coordinates hotel accommodations and transportation arrangements for VIP customers at the direction of Gaming Management or Executives.
- Maintains logs for hotel comps, shipping, and media trafficking.
- Performs data entry for Parkwest Bicycle Casino player tracking, rewards system, and marketing promotions as needed while entering data for marketing promotions.
- Other job-related duties as assigned.
Qualifications:
- High School Diploma or General Education Degree (GED).
- Three years casino operations related experience and/or marketing experience and/or training; or equivalent combination of education and experience.
- Computer Literate a must Microsoft Software; Word, Excel, Power point, etc.
- Open availability to work Day, Swing or Graveyard.
- Must be able to work weekends and holidays.
- Must be able to work overtime when necessary.
- MUST BE 21 YEARS OLD.
- Must be able to obtain and maintain a current California gambling establishment employee permit, badge or license.
- Must provide evidence of employment eligibility in the U.S.
- Must be able to pass a mandatory drug test, criminal background and credit check.
EEO Statement:
Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.
Min:
USD $19.00/Hr.
Max:
USD $20.00/Hr.
-
Customer Care Representative
4 weeks ago
Bell Gardens, United States Individual Food Service Full timePrimarily responsible for providing effective customer service for all external customers by utilizing excellent, in-depth knowledge of company products and programs as well as team members within the Customer Service Department. Distinguishing Chara Customer Care, Representative, Customer Service, High School, Processing, Manufacturing, Retail, Skills
-
Players Club Representative
3 months ago
Miami Gardens, United States Calder Race Course Incorporated Full timeJob DescriptionJob DescriptionCalder Casino is a great place to work! As a Players Club Representative, you will provide support to the Marketing Department and assists with slot tournaments, player accounts, marketing, and promotions, as well as greeting tour buses and welcoming all patrons to the casino. Assure that guests have a favorable gaming...
-
B2B Customer Service Representative
4 weeks ago
Bell Gardens, United States Orbit Industries, Inc Full timeJob DescriptionJob DescriptionDescription:As a B2B Customer Service Representative you will be processing purchase orders, facilitating creation of new client accounts, and acting as the point-of-contact for customers. You will work closely with Orbit’s sales team and other departments to service our clients above and beyond the call of duty. We are...
-
Customer Service Representative
3 months ago
Bell Gardens, United States MDB Transportation Full timeJob Title: Customer Service Representative A growing trucking company is seeking a highly self-motivated, energetic and experienced individual to join our company. Full Job Description:Ensure accurate and timely data entry into our TMS system. Day to Day tracking/tracing containers.Utilize Process Monitors and Workflows on daily basis.Monitoring port...
-
Customer Service Representative
3 months ago
Bell Gardens, United States MDB Transportation Full time $21 - $23Job Title: Customer Service Representative A growing trucking company is seeking a highly self-motivated, energetic and experienced individual to join our company. Full Job Description:Ensure accurate and timely data entry into our TMS system. Day to Day tracking/tracing containers.Utilize Process Monitors and Workflows on daily basis.Monitoring port...
-
Inside Sales/ Customer Service Representative
4 weeks ago
Bell Gardens, United States Orbit Industries, Inc Full timeJob DescriptionJob DescriptionDescription:As an Inside Sales/Customer Service Representative you will be processing purchase orders, facilitating creation of new client accounts, and acting as the point-of-contact for customers. You will work closely with Orbit’s sales team and other departments to service our clients above and beyond the call of duty. We...
-
Customer Service Associate
7 days ago
Bell Gardens, California, United States Individual Food Service Full timePosition Overview:As a vital member of our team, you will be primarily tasked with delivering exceptional customer support to all external clients. Your role will leverage your comprehensive understanding of our products and services, ensuring that each interaction is both informative and positive.Key Responsibilities:- Provide outstanding service to...
-
Client Services Representative
7 days ago
Bell Gardens, California, United States Salvation Army Full timeMission Statement The Salvation Army is a global organization that embodies an evangelical segment of the universal Christian church. Our message is deeply rooted in the teachings of the Bible, and our ministry is driven by the love of God. Our mission is to share the gospel of Jesus Christ while addressing human needs in His name, without any form of...
-
Customer Service Representative
5 days ago
Miami Gardens, United States Prime Time Executives Full time $40,000 - $50,000Job DescriptionJob DescriptionAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Representative position might be what you are looking for!Prime Time Executives...
-
Customer Service Representative
4 weeks ago
Blue Bell, United States CVS Health Full timeBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we...
-
Customer Service Representative
2 weeks ago
Miami Gardens, United States SSM Services, inc Full time $45,000 - $55,000Job DescriptionJob DescriptionDue to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the wireless telecommunications industry and are setting ourselves up for new lucrative brand partnerships. In response to our business's continued growth, we are looking for a Customer Service...
-
Customer Service Representative
5 days ago
Miami Gardens, United States SSM Services, inc Full time $45,000 - $55,000Job DescriptionJob DescriptionDue to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the wireless telecommunications industry and are setting ourselves up for new lucrative brand partnerships. In response to our business's continued growth, we are looking for a Customer Service...
-
Service Representative-Ambulatory Services
2 months ago
Bell Gardens, United States Kaiser Permanente Full timeDescription: Job Summary:Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Member and patient needs should be the primary focus of...
-
Customer Service Representative
1 month ago
Miami Gardens, United States SSM Services, inc Full timeJob DescriptionJob DescriptionOur Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive two weeks of intensive hands-on...
-
Customer Service Representative
2 weeks ago
Miami Gardens, United States SSM Services, inc Full time $40,000 - $55,000Job DescriptionJob DescriptionOur Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive two weeks of intensive hands-on...
-
Customer Service Representative
3 months ago
Miami Gardens, United States tapwage Full timeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their...
-
Consumer Relations Representative
7 days ago
Bell Gardens, California, United States Individual Food Service Full timePosition Overview:As a vital member of our team, you will be primarily accountable for delivering exceptional customer support to all external clients. This role requires a comprehensive understanding of our products and services, ensuring that you can assist customers effectively.Key Responsibilities:- Provide outstanding customer service by leveraging...
-
Customer Service Representative
3 weeks ago
Miami Gardens, United States U-Haul Full timeLocation: 18400 NW 27th Ave, Miami Gardens, Florida 33056 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Bell Gardens, California, United States Circle K Full timeSenior Customer Service Leader, Flexible HoursWe are seeking a dedicated Customer Service Leader to enhance our customer experience. If you thrive in a dynamic environment and are eager to develop your career, this position is for you.As a Senior Customer Service Leader, you will benefit from:Comprehensive Medical, Vision, Dental, and Life InsuranceFlexible...
-
Executive Casino Host
2 months ago
Miami Gardens, United States Calder Race Course Incorporated Full timeJob DescriptionJob DescriptionCalder Casino is a fun place to work! As an Executive Casino Host, you are in the middle of all the excitement, welcoming new and existing guests to our club and maintaining them informed of all the promotions, events, and exciting happenings at Calder. From making phone calls, to sending out invites, and greeting people on the...