Internal Customer Experience Representative

3 weeks ago


Charlotte, North Carolina, United States Wells Fargo Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be responsible for providing exceptional support to our colleagues in various departments, working closely with senior members of the team to resolve issues and improve customer satisfaction.

Responsibilities:

  • Answer customer calls and respond to emails
  • Work collaboratively with other teams to resolve complex issues
  • Participate in ongoing training and development programs

Requirements:

  • 1+ year of customer service experience
  • High school diploma or equivalent required; degree preferred
  • Excellent communication and problem-solving skills

Salary Range:$52,000 - $70,000 per year

Benefits:

  • Flexible work arrangements
  • Employee assistance program
  • Professional development opportunities


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