IT Program Manager
2 weeks ago
We are seeking an experienced IT Program Manager to lead our growth initiatives and drive project success at Brightspeed.
About the Role:As an IT Program Manager, you will be responsible for leading a team of project managers across various growth initiatives, working with cross-functional teams and senior leaders to execute and deliver projects that unlock revenue and financial benefits for Brightspeed.
Key Responsibilities:- Develop and manage IT growth projects from beginning to end, including project scope, timeline, resource allocation, and project execution.
- Establish and implement a growth project scorecard, providing clarity and transparency for executive and senior leaders.
- Work with business leaders and stakeholders to create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business.
- Provide project management direction to ensure the project team has a clear understanding of timelines, risks, escalation path, and roles/responsibilities.
- Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans, and path to green throughout the project.
- Proactively manage change control and communicate impact in project scope, identify issues, and devise contingency plans.
- Identify and manage project dependencies and critical paths while maintaining accurate project plans with real-time milestone, task, and project health data.
- Coach and develop project managers and provide career growth guidance.
- Conduct performance assessments and assist in building individual development plans.
- Bachelor's degree.
- 10+ years' experience in project and program management.
- 5+ years leading and managing people.
- Project management training, SCRUM Master, PMP, or Prince2 certification or equivalent.
- Proficient in project management methodologies, with a strong understanding of project lifecycle, scope management, and resource allocation.
- Excellent verbal and written communication skills to facilitate clear and effective communication with team members, stakeholders, and clients.
- Strong leadership qualities to guide and inspire teams, foster collaboration, and drive project success.
- Effective time management skills to prioritize tasks, meet deadlines, and keep projects on schedule.
- Proficient in managing relationships with diverse stakeholders, including clients, team members, and executives, to ensure project alignment with organizational goals.
- Strong analytical and problem-solving skills to address issues promptly and find creative solutions to overcome obstacles.
- Master's degree.
- Telecommunications industry experience.
Brightspeed is a company that aspires to contemporary ways of working. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We offer competitive compensation and comprehensive benefits, including a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match, and a host of voluntary benefits. We are an Equal Opportunity Employer/Veterans/Disabled.
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