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Client Relations Specialist

2 months ago

Placentia, California, United States Volt Full time

Advance your career with Volt

Volt is seeking Customer Support Associates for a prominent organization. The position offers an hourly wage of $19.00.
As a Customer Support Associate, your responsibilities will include:
  • Acting as the main point of contact for assigned client accounts.
  • Overseeing the processing of incoming and outgoing orders through the Warehouse Management System.
  • Managing documentation and invoicing for storage services.
  • Coordinating appointments and engaging with clients through email communication.
  • Facilitating the check-in and check-out process for drivers at the Shipping/Receiving area.
  • Assisting warehouse personnel in troubleshooting issues.
  • Preparing reports for management and clients as required.
  • Systematically organizing and filing daily documentation.
This is a full-time position, requiring 5 days of work per week, with 8-hour shifts.
The ideal candidate will possess:
  • Prior experience in a Warehouse or Manufacturing setting.
  • A minimum of 1 year in a Customer Service capacity.
  • Proficiency in computer usage.
  • A strong command of the English language, including spelling, grammar, and punctuation.
  • Exceptional communication abilities, both verbal and written.
  • A professional demeanor with the capacity to collaborate effectively with diverse individuals.
  • A keen attention to detail.
  • A positive attitude and a willingness to learn.
  • The ability to manage multiple tasks concurrently.
  • Dependability and trustworthiness.
  • Basic mathematical skills.
  • The capability to work independently and efficiently with minimal oversight.
  • Bilingual proficiency in Spanish.
Schedule: 6am-2:30pm
Days: Monday to Friday
Compensation: $19 per hour
*Compensation offered to a successful candidate will be influenced by various factors, including education, work experience, job location, specific responsibilities, certifications, etc.
Volt provides benefits (subject to eligibility) that may include health, dental, vision, life insurance, short-term disability, 401(k), sick leave, and other paid leave options as mandated by law, along with an Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any form of unlawful discrimination and harassment. Volt is dedicated to ensuring equal employment opportunities for all employees and providing a workplace free from discrimination and harassment based on race, color, religion, national origin, citizenship, social or ethnic origin, gender, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by applicable laws.

Volt is acting as an Employment Agency in relation to this vacancy.