IT Equipment Logistics Specialist

2 weeks ago

Houston, Texas, United States Saitech Inc Full time
Job Description:

This Peripheral Equipment Operator (PEO) position is responsible for the logistical management of IT equipment under the direction of the center NEST Logistics Manager. In this logistics position, the candidate will be responsible for the timely and accurate management of IT equipment that directly supports computer operations on the NASA End-user Services & Technologies (NEST) program. Examples of such equipment will include laptops, desktops, peripherals, and all other IT equipment that is orderable on the approved NASA catalog. The timeliness and accuracy referred to in this description is key to successful execution of this position and necessary for continued employment. This requisition will be used to hire a PEO at Johnson Space Center (JSC). This position will require the ability to unpack, pick up, and carry packages and materials up to 40lbs.

Key Responsibilities:
  • Properly updating all assigned tickets accurately and in a timely manner to meet contract requirements is a requirement for continuing employment
  • Physically unpacking and packing equipment for receipt and disposal processes
  • Support the preparation and imaging of new computer hardware
  • Sanitization of returned equipment to be reutilized or properly disposed
  • Ensure the timely and accurate transactional updates in Costpoint, as directed, and within ServiceNow
  • Controlling variances in the inventory system of record, etc., as directed by the center Logistics Manager
  • Accurately and efficiently entering received hardware within ServiceNow and CostPoint
  • Ensuring all Service Level Agreements are met to meet the requirements of the program
  • Adherence to all NEST Logistics policies and procedures
Qualifications:
  • High school diploma
  • Experience providing IT support in a large organization
  • ServiceNow and CostPoint experience is highly desired
  • Attention to detail is a must
  • Self-motivation is a must
  • Print experience for toner and clearing jams in printers is highly desired
  • Ability to work efficiently with accuracy and meet demanding timelines is a must for successfully executing the requirements for this position
  • Ability to maintain a basic security clearance
About SaiTech, Inc.:

SaiTech, Inc. is an equal opportunity and affirmative action employer. SaiTech is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.

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