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Pre-Release Reentry Coordinator

2 months ago

Chicago, Illinois, United States Safer Foundation Full time
Job Summary

The Safer Foundation is a leading social service provider dedicated to supporting individuals with arrest and conviction records. Our mission is to empower individuals to achieve productive and meaningful employment through a range of services, including case management, educational instruction, and advocacy.

Job Description

Job Title: Pre-Release Reentry Navigator

Reports to: Supportive Reentry Network Collaborative (SRNC) Team Lead

Location: Cook County Jail

Job Type: Full-time

Job Summary:

The Pre-Release Reentry Navigator is a key member of the SRNC team, responsible for providing navigation services to individuals pre-release from incarceration. This role involves conducting assessments, identifying services, and responding to internal referrals received from Cook County Jail staff.

Key Responsibilities:

  • Conduct brief assessments to identify immediate and short-term needs of clients
  • Utilize Salesforce and/or other database(s) to register clients and track referrals
  • Referrals to medical, behavioral health, housing, and emergency housing agencies to assist participants with immediate needs upon release
  • Co-create individualized service plans and provide cross-systems navigation to all participants and monthly service plan progress review
  • Assist participants with identifying and addressing external barriers to achieving set goals listed in the service plan upon release
  • Advocate for participants in areas including but not limited to reentry, at risk for violence, and/or at risk for homelessness, upon release
  • Complete Medicaid/SNAP applications and, as necessary, assist with coverage redeterminations for recently released or whose benefits have lapsed, upon release
  • Based on emergent needs, assist clients with a range of services, such as housing, healthcare, substance abuse treatment, legal aid in preparation to reenter society

Stakeholder Outreach and Recruitment:

  • Participate in any other duties assigned that are needed to help drive our vision, fulfill our mission, and abide by our organization's values
  • Works closely with Safer Foundation's community network partners, hotline responders, SCWC staff members, clinical staff, reentry navigators/case managers, and another internal staff member to support program participants

Tracking, Document, and Reporting:

  • Complete all client documentation in a timely manner of service delivery
  • Ensure accurate data entry by completing mandatory self-file reviews weekly
  • Engage in individual supervision with the manager identifying any immediate client needs or barriers to the reentry work/tasks given
  • Maintain compliance with HIPAA, 42 CFR Part 2, and other privacy and confidentiality laws and regulations for clients' protected information
  • Attend internal and external multi-disciplinary staffing's
  • Participate in all internal and external meetings bringing forth innovative ideas and/or feedback supporting continuous quality improvement and service delivery
  • In Salesforce, monitor referrals and follow-up bi-weekly to confirm compliance for all internal and external referrals upon release
  • All Safer standards are adhered to, including productivity standards

Requirements:

  • Ability to represent Safer Foundation professionally while developing rapport with clients from diverse backgrounds
  • Knowledge of common concepts, issues, and best practices concerning reentry populations
  • Knowledge of computer-based and web-based applications (Microsoft Office, Internet Explorer, Google Chrome, Mozilla Firefox, etc.)
  • Knowledgeable in providing case management services in the following areas: behavioral health, reentry, corrections, and medical/primary health
  • Knowledge of Medicaid in the state of Illinois as well as other public benefits
  • Knowledge about resources in the community for formerly incarcerated individuals
  • Knowledge about housing resources and eligibility requirements for various housing types
  • Ability to troubleshoot and problem-solve
  • Skilled in active listening and conveying information to others effectively
  • Skilled in social perceptiveness
  • Skilled in critical thinking, judgment, and decision-making
  • Skilled in de-escalation techniques and conflict resolution
  • Telephone etiquette skills
  • Data entry skills

Education and Experience:

  • Associate degree with 3 years' experience working as a case manager in a social service setting required
  • Bachelor's degree with 2 years of experience working as a case manager in a social service setting preferred
  • Individuals with direct lived experience welcomed
  • Experience working with individuals recently released from jail/prisons is preferred
  • Experience referring clients to a network of community-based providers and resources
  • Experience completing applications for public benefits
  • Experience in substance use/mental health or care coordination
  • Experience in working on virtual platforms (salesforce, google, DocuSign, etc.)
  • Knowledge in leveraging the internet and computer applications to obtain information
  • Experience using software/database to document services and progress notes
  • Skilled in active listening and conveying information to others effectively
  • Skilled in critical thinking, judgment, and decision-making
  • Knowledge of HIPAA and 42 CFR Part 2, and Rule 2060 governing substance use treatment services in Illinois; Knowledge of Rule 132 is a plus

Equal Opportunity Employer: Safer Foundation is an equal opportunity employer and welcomes applications from diverse candidates.