Sustainment Quality Control Manager
2 weeks ago
At M.C. Dean, Inc., we are seeking a highly skilled Sustainment Quality Control Manager to join our team. As a key member of our Facilities Engineering & Ops department, you will be responsible for ensuring the highest level of quality in our operations and maintenance activities.
Key Responsibilities:- Ensure Computer Maintenance Management Systems (CMMS) are current and accurate with system hierarchy, SLAs, workflows, and work forms established.
- Ensure physical scope (Assets, locations) match what is reflected in CMMS.
- Ensure all service orders are accurately and comprehensively filled out by technicians.
- Ensure workmanship standards are established and implemented for corrective and preventive maintenance.
- Ensure manuals, standard operating procedures, methods of operations, and process workflows are current and available at point of use.
- Ensure personnel are trained and certified to perform corrective, preventive, and predictive maintenance.
- Perform storeroom inventory audit to ensure the integrity of storeroom operations.
- Trend, track, and report on performance metrics on corrective and preventive maintenance in relation to service level agreements.
- Recommend and implement corrective and preventive actions to continuously improve sustainment activities.
- Communicate with both internal and external stakeholders to gather issues related to sustainment performance and drive follow-up measures.
- Work with maintenance managers and technicians to ensure customer satisfaction and improve service levels.
- Develop, implement, review, and communicate site-specific quality plans.
- Facilitate collecting customer satisfaction survey results and driving follow-up measures.
- Develop quality management systems on project compliant to ISO9001 and CMMI standards.
- Graduate Engineering Degree – Electrical, Mechanical, Structural, Civil, Systems, Construction Management, Business Management, or relevant field of study with 10-12 years of experience.
- At least 7 years' experience in:
- Equipment operations and maintenance experience in a facilities management environment.
- BAS manufacturers, systems, and protocols such as, but not limited to; Alerton, ABB/Cylon, Tridium/Niagara, Distech, Honeywell, Novar, Carrier, Lynxspring, Strato Automation, Trane, Tracer Summit, Tracer SC, LONworks, BACnet/IP, BACnet MS/TP, BACnet/SC, MODbus-RTU & TCP, ARCnet, Profinet, etc.
- Corrective, Preventive, Predictive Maintenance.
- SOP, MOP, EOP, and other facility operations and maintenance documentation.
- Reliability Centered Maintenance.
- Service Level Agreements.
- Training in basics of mechanical, electrical, and relevant equipment from a technical school or certifications received during training classes from industry vendors.
- Exposure to computer screens for an extended period of time.
- Sitting for extended periods of time.
- Reach by extending hands or arms in any direction.
- Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
- Listen to and understand information and ideas presented through spoken words and sentences.
- Communicate information and ideas in speaking so others will understand.
- Read and understand information and ideas presented in writing.
- Apply general rules to specific problems to produce answers that make sense.
- Identify and understand the speech of another person.
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