Senior Data Analyst

6 days ago


San Francisco, California, United States City and County of San Francisco Full time

About the Role

The Senior Data & Performance Analyst will play a critical role in supporting the Department of Homelessness and Supportive Housing (HSH) in its mission to end homelessness in San Francisco. This position will be responsible for conducting complex data analysis, developing reports, and providing insights to inform strategic planning and program operations.

Key Responsibilities

  • Lead the bi-annual Point-in-Time (PIT) Count of unsheltered and sheltered persons experiencing homelessness, ensuring accurate and reliable data collection and analysis.
  • Develop and maintain dashboards for public reporting and internal management purposes, using business intelligence software such as PowerBI, Tableau, and Looker.
  • Conduct complex data analysis to identify trends and opportunities for improvement in program operations and client outcomes.
  • Communicate findings through clear and compelling reports, presentations, and data visualizations.
  • Support strategic planning efforts to improve outcomes for clients served by the Department, including analyzing program outcomes and operational data.
  • Provide technical supervision to junior staff or interns, utilizing administrative data or performing complex policy analyses.

Requirements

  • Possession of a baccalaureate degree from an accredited college or university.
  • Three (3) years full-time equivalent experience performing professional-level analytical work, including analysis, development, administration, and reporting in major programs and functions of an organization.
  • Intermediate to advanced skills with Microsoft Excel and business intelligence software, as well as working understanding of relational database systems such as MySQL and SQL server.
  • Strong communication and data visualization skills to articulate quantitative information to broad audiences.

About the Department

The Department of Homelessness and Supportive Housing (HSH) is a national leader in the movement to end homelessness, providing coordinated, equity-driven, and client-focused services to approximately 14,000 people daily. The Department's Homelessness Response System (HRS) funds and administers a system of care that shelters, houses, and serves individuals and families experiencing homelessness.


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