Computer Hardware Technician

3 weeks ago


Minneapolis, Minnesota, United States Ovation Workplace Services Inc. Full time

**Job Summary**

We are looking for a highly motivated Computer Hardware Technician to provide first/second level contact and problem resolution for customer issues. The successful candidate will have broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.

In this role, you will work with Third Party Vendors to remediate complex AV issues as needed, provide timely communication on issue status and resolution, maintain ticket updates for all reported incidents, and install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.



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