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Community Services Officer

1 month ago

Indio, California, United States The Management Association, Inc. Full time
Job Description

The Management Trust is a community association management company that values integrity, trust, experience, and support. We are seeking a Community Services Officer to join our team.

Job Summary:

The Community Services Officer will be responsible for roving patrol and set-up/breakdown for various association events. This role will protect people within the community from hazards and interference, as well as property from damage and theft. The CSO will conduct periodic tours to check for irregularities and proper functioning of various equipment.

Key Responsibilities:

  • Control access to client facilities via an established admittance process
  • Provide an atmosphere of courtesy and respect for all clients and visitors
  • Monitor and control entrances and exits, prevent unapproved or unlawful entry, direct people and parking needs, operate gates and closed-circuit television, and examine vehicle contents when necessary
  • Patrol assigned sites on foot or in vehicle to perform various checks, including unsafe conditions, hazards, unlocked doors, security violations, blocked ingress and egress, mechanical problems, and unauthorized visitors
  • Inspect buildings and grounds using appropriate equipment and protective gear
  • Protect evidence or scene of incident in the event of accidents, emergencies, or security investigations
  • Prepare logs or reports as required for post, write or electronically enter information, and inspect security control logs/take action as required
  • Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other conditions by following procedures established for the post, by the company, and/or through training or certification
  • Ensure that all property removal is conducted within appropriate policy requirements and in accordance with client standards

Qualifications:

  • High School Diploma or GED; related experience preferred
  • Must hold a current State of California BSIS Guard Card and training certificate(s)
  • Be at least (21) years of age
  • Ability to work independently and follow instructions with minimum supervision
  • Ability to provide high-level customer service
  • Ability to write routine correspondence, including logs and reports
  • Knowledge of or ability to learn security operations and procedures
  • Demonstrated ability to be a collaborative team member
  • First Aid/CPR certification required, or ability to acquire these designations immediately upon hire
  • Adaptable and dependable with a solid attendance record

Special Position Requirements:

  • Must have reliable transportation for travel to and from offsite locations
  • Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy

Essential Functions:

  • Use standard office equipment, including: computer, phone, copier/scanner, etc.
  • Use standard security equipment, including: radios and/or walkie-talkies, etc.
  • Be stationary or in motion for periods of time
  • Relocate up to (45) pounds
  • May be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and the safety of others

The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.