Customer Service Engineer
4 weeks ago
Job Summary:
KLA is seeking a skilled Customer Service Engineer to provide technical support to customers in the field. The ideal candidate will have a strong background in electronics, RF theory, and mechanical engineering, with experience in troubleshooting and diagnosing complex technical issues.
Key Responsibilities:
- Provide technical support to customers in the field, including system commissioning, breakdown repairs, and preventative maintenance.
- Generate a close working relationship with customers to enable the company to sell its product portfolio.
- Provision of feedback to enable the proactive identification of product and business process improvements.
- Timely completion of all field reports.
Requirements:
- Bachelor of Science Degree in Electronics or Engineering (or equivalent work experience).
- Strong background in electronics, RF theory, and mechanical engineering.
- Experience in troubleshooting and diagnosing complex technical issues.
- Excellent communication and customer interfacing skills.
- Good organizational skills.
- Ability to work autonomously and in a product wafer fab clean room environment.
What We Offer:
KLA offers a total rewards package that is competitive and comprehensive, including medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Equal Opportunity Employer:
KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law.
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