Personal Lines Risk Manager
3 weeks ago
Henderson Brothers Inc. is a dynamic, family-owned insurance brokerage firm that prioritizes the needs of our clients and colleagues. Our commitment to excellence and exceptional service drives our mission to deliver top-tier solutions to our clients.
Job SummaryWe are seeking a skilled Personal Lines Analyst to join our team. This role will involve providing excellent customer service, assisting with policy renewals, and developing effective communication materials.
ResponsibilitiesPrimary Responsibilities:
- Client Service: Research and resolve client questions/issues, develop accurate and concise communication materials.
- Policy Administration: Compile financial data to calculate insurance premiums, review new and renewal policies for accuracy.
Additional Responsibilities:
- Maintain proactive policy administration and care, including upkeep of client correspondence and documentation in the agency management system.
- Develop and implement effective strategies to improve client satisfaction and retention.
Qualifications:
- High School Diploma required; Bachelor's Degree preferred.
- Positive customer service abilities.
- Proficient skills in Microsoft Office products, including Word, PowerPoint, and Excel.
- Strong written and oral communication skills.
- Exposure to Epic or Applied Solutions is preferred.
- PA Property & Casualty License required within 90 days of hire.
The estimated salary for this position is $55,000 - $75,000 per year, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, including competitive salary, guaranteed base pay, bonus opportunities, comprehensive benefits, and a sizable time-off allotment.
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