Medical Assistant
7 days ago
We are seeking a highly skilled and detail-oriented Medical Assistant to join our team at Mercy Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.
Responsibilities- Assist healthcare professionals with patient care, including taking vital signs, preparing patients for exams, and performing administrative tasks.
- Conduct laboratory procedures, screening tests, and quality improvement projects as needed.
- Answer phone calls, respond to inquiries, and initiate triage slips as necessary.
- Schedule appointments, enter data into the computerized scheduler, and conduct reminder calls to patients.
- Register patients, verify records, and make necessary changes to the computer system and patient charts.
- Coordinate referrals, collect payments, and maintain patient charts and supplies.
- Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP).
- Experience in a clinic setting is preferred.
- Current CMA certification through the AAMA or RMA certification through the AMT, CCMA certification through the NHA, or NCMA certification through the NCCT.
- Approved CPR or BLS certification within 90 days.
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
Manual dexterity is required to operate equipment, perform procedures, and use a telephone and keyboard. The ability to lift and transfer patients is also necessary.
This job requires the employee to exert 10 to 25 pounds of force frequently and 25 to 50 pounds of force occasionally.
Pushing and pulling equipment to provide care is also required.
Culture of Excellence Behavior ExpectationsTo perform the job successfully, an individual should demonstrate the following behavior expectations:
- Quality: Follows policies and procedures, adapts to and manages changes in the environment, demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, and manages time and prioritizes effectively to achieve organizational goals.
- Service: Responds promptly to requests for service and assistance, follows the Mercyhealth Critical Moments of service, meets commitments, abides by MH confidentiality and security agreement, shows respect and sensitivity for cultural differences, and effectively communicates information to partners.
- Partnering: Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions, exhibits objectivity and openness to other's views, demonstrates a high level of participation and engagement in day-to-day work, gives and welcomes feedback, generates suggestions for improving work, and embraces teamwork, supports and encourages positive change while giving value to individuals.
- Cost: Conserves organization resources, understands fiscal responsibility, works within approved budget, develops and implements cost-saving measures, contributes to profits and revenue.
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