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Ski and Snowboard Operations Coordinator

2 months ago

Jackson, Mississippi, United States Caldera House Full time
About the Role

Caldera House is seeking a highly skilled Ski Valet and Rental Manager to join our team at the Snake River Lodge location. As a key member of our retail and rental operations team, you will be responsible for driving sales growth, managing staff, and ensuring exceptional customer experiences.

Key Responsibilities
  • Leadership and Management
    • Recruit, onboard, and train staff to meet business objectives
    • Develop and implement strategies to improve staff performance and productivity
  • Customer Experience
    • Ensure seamless customer interactions and resolve any issues promptly
    • Develop and maintain relationships with customers to drive loyalty and repeat business
  • Operations and Logistics
    • Manage inventory, supplies, and equipment to meet business needs
    • Coordinate with senior management to develop and implement business strategies
Requirements
  • Leadership and Management
    • Proven experience in leadership and management roles
    • Ability to motivate and develop staff to achieve business objectives
  • Customer Service
    • Excellent communication and interpersonal skills
    • Ability to resolve customer complaints and issues promptly
  • Operations and Logistics
    • Experience in inventory management and supply chain logistics
    • Ability to work in a fast-paced environment and prioritize tasks effectively