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Retail Sales Manager

2 months ago

Chantilly, Virginia, United States Banners Hallmark Full time
{"title": "Retail Sales Leader", "description": "Job Summary

We are seeking a highly skilled Retail Sales Leader to join our team at Banners Hallmark. As a key member of our store leadership team, you will be responsible for driving sales growth, providing exceptional customer service, and overseeing the operational functioning of the store.

Key Responsibilities
  • Drive Results: Lead the store team to achieve sales goals, maintain high levels of customer service, and execute opening/closing responsibilities.
  • Customer Service and Product Knowledge: Engage customers, build relationships, and share product knowledge to drive sales and improve the customer experience.
  • Operational Excellence: Ensure the selling floor and backroom are clean, neat, and orderly, and participate in processing shipments and replenishing the selling floor.
  • Merchandising: Utilize company guidelines to make effective merchandising decisions and maintain store standards.
  • Training and Performance: Assist in onboarding new employees, provide customer service and operations training, and participate in new technology implementation.
Requirements
  • Two or more years of sales lead experience preferred.
  • Demonstrate strong leadership, organizational, and planning skills, as well as effective management, interpersonal, and problem-solving skills.
  • Familiarity with technology required; computer-based training expertise is preferred.
  • Ability to work a flexible schedule, including holidays, evenings, and weekends, with a minimum of 24 hours depending on store needs.
", "lang_code": "en"}