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Administrative Support Specialist

2 months ago

Washington, Washington, D.C., United States NoGigiddy Full time
Job Overview

NoGigiddy, a pioneering gig staffing platform, is seeking a highly motivated and detail-oriented Administrative Support Specialist to join our dynamic team. As an Administrative Support Specialist, you will play a pivotal role in providing exceptional administrative support to our gig workers and ensuring a seamless experience on our platform.

With NoGigiddy's innovative approach to gig staffing, this is an excellent opportunity to contribute to a company that prioritizes flexibility and convenience. As a member of our team, you will have the opportunity to work remotely and be part of a team dedicated to making gig work better for everyone.


Key Responsibilities
  • Communicate Effectively: Liaise with gig workers to inform them of available shifts and opportunities in real-time, ensuring they have the most up-to-date information.
  • Provide Comprehensive Support: Address gig worker queries and provide support through various channels, including email, chat, and phone communication.
  • Maintain Accurate Records: Maintain accurate and detailed records of gig workers, including contact information, availability, and preferences.
  • Coordinate Shift Scheduling: Coordinate shift scheduling and make adjustments as necessary to ensure efficient utilization of gig workers.
  • Provide Administrative Support: Prepare reports, manage documentation, and assist with data entry tasks to ensure seamless administrative operations.
  • Collaborate with Internal Teams: Collaborate with internal teams to facilitate seamless communication and streamline processes.
  • Contribute to Ongoing Improvements: Contribute to ongoing improvements of the gig worker experience by providing feedback and insights.

Requirements

  • Proven experience in administrative support roles, preferably in the staffing and recruiting industry.
  • Proficient computer skills, including experience with Microsoft Office Suite and CRM software.
  • Strong organizational and time management skills with the ability to manage multiple tasks simultaneously.
  • Excellent communication skills, both written and verbal, to effectively interact with gig workers.
  • Detail-oriented mindset with a high level of accuracy in data entry and record-keeping.
  • Ability to work independently and remotely, demonstrating self-motivation and initiative.
  • Flexibility and adaptability to thrive in a fast-paced, dynamic environment.