Hospital Customer Service Coordinator

2 days ago


Fort Payne, Alabama, United States R1 RCM Full time
About the Job:

We are looking for a highly skilled and organized Hospital Customer Service Coordinator to join our team at R1 RCM Inc. As a key member of our customer service department, you will be responsible for handling patient inquiries and concerns in a fast-paced hospital environment.

You will work closely with clinicians and other healthcare professionals to ensure accurate and efficient resolution of patient issues, while also providing exceptional customer service to our patients and their families.

This is an excellent opportunity to launch your career in healthcare, with comprehensive training provided to ensure your success.

The ideal candidate will have strong communication and problem-solving skills, as well as the ability to multitask and work effectively in a dynamic environment.

Key Responsibilities:

* Handle patient inquiries and concerns
* Resolve patient issues efficiently and effectively
* Collaborate with clinicians and other healthcare professionals
* Provide exceptional customer service to patients and their families

Requirements:

* High school diploma or equivalent required
* Excellent customer service skills

What We Offer:

* Competitive hourly rate: $14.00 - $17.37 per hour
* Comprehensive benefits package
* Opportunities for professional growth and development

R1 RCM Inc. is dedicated to providing a workplace free from harassment and equal employment opportunities to all qualified individuals regardless of age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

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