Store Director
1 week ago
Job Summary:
We are seeking a highly skilled and experienced Store Director to lead our team at Free People. As a Store Director, you will be responsible for driving sales and delivering an exceptional customer experience.
Key Responsibilities:
- Brand Ambassador: Act as a brand representative, reflecting the company values and partnering with the leadership team to create an engaging visual experience that appeals to the Free People customer.
- Omni-Channel Expertise: Advocate for technology usage and train the team to transact in the moment, delivering a seamless retail experience. Ensure merchandising and display presentations create a compelling atmosphere.
- Customer Connection: Cultivate an environment of genuine customer connection and encourage the team to build lasting relationships through personalized service, product recommendations, and authentic interactions.
- Leadership and Team Management: Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths. Facilitate thoughtful onboarding for all new hires to drive a strong brand, customer, and store connection.
- Visual and Business Operations: Oversee and contribute to upholding daily operating procedures, responsible for staff scheduling and payroll management. Collaborate with key partners to lead timely and effective execution of visual priorities for the store.
- Communication and Relationships: Lead with an inclusive and people-first philosophy, engaging employees at all levels to encourage open dialogue, reinforce follow-through, and ensure the store team is heard and supported.
Requirements:
- Love for the FP brand
- 2+ years store leadership experience
- Proven record of hiring and developing great talent
- Strong understanding of merchant process and its impact on the business
- Experience in coaching and conflict resolution
- Ability to work flexible hours to meet the needs of the store
Perks and Benefits:
URBN offers comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For additional information, please visit our website.
Pay Range: USD $60,000.00 - USD $65,000.00 per hour
EEO Statement:
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.
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