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Customer Service Associate

2 months ago

Gardner, Massachusetts, United States O'Reilly Auto Parts Full time

Position Overview:
As a Retail Service Specialist at O'Reilly Automotive, you will play a vital role in enhancing customer satisfaction and operational efficiency. Your responsibilities will include:

  • Delivering Exceptional Service: Provide professional assistance to customers, ensuring a positive shopping experience.
  • Supporting Management: Collaborate with the Store Manager and Assistant Manager to optimize sales, maintain store appearance, and streamline operations.
  • Leadership Development: Take on a leadership role by mentoring and training team members, fostering a collaborative work environment.

Key Responsibilities:
In this position, you will be instrumental in:

  • Enhancing customer interactions through effective communication and problem-solving skills.
  • Assisting in the management of store inventory and merchandising to ensure a well-organized shopping environment.
  • Participating in team meetings to discuss sales strategies and operational improvements.

Join us in delivering outstanding service and contributing to the success of our retail operations.