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Clinical Operations Supervisor

2 months ago


Bronx, New York, United States MJHS Health System Full time
About the Role

The MJHS Health System is seeking a skilled and experienced RN Supervisor to join our team as an On-Call RN Supervisor. This role will provide leadership, support, and guidance to Call Center staff for clinical/non-clinical issues and situations.

Key Responsibilities
  • Provide quality professional telephonic intervention to patients based on the Plan of Care.
  • Elevate complex issues to Team Manager, AOC, or Hospice MD on call.
  • Manage and supervise Call Center staff, providing guidance and support as needed.
  • Collaborate with interdisciplinary teams to ensure high-quality patient care.
Requirements
  • Graduate from an accredited School of Nursing, BSN or BS degree preferred.
  • Three years of Hospice nursing experience.
  • Supervisory or leadership experience preferred.
  • 2-5 years Hospice experience/On Call required.
  • New York State RN licensure.
  • NYS valid license preferred.
  • Current CHPN certification preferred.
About MJHS Health System

MJHS Health System is a leading provider of hospice and palliative care services. Our team is dedicated to delivering high-quality patient care and support to individuals and families in need.