Customer Service Team Representative

19 hours ago


Grand Prairie, Texas, United States Wendy's Full time
Company Overview

At Wendy's, we pride ourselves on providing exceptional customer service and a welcoming environment for our guests. Our team members are the face of our brand, and we look for individuals who share our passion for delivering great food and great experiences.

Compensation

The estimated salary for this role is around $12-$15 per hour, depending on experience and location. Additionally, employees can expect access to competitive medical and dental plans, a 401k program with company match, and paid vacation days after one year of service.

Job Description

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Team Representative. In this role, you will be responsible for greeting guests with a smile, taking food and drink orders, preparing food and drinks, maintaining a clean work environment, and answering questions about menu items and promotions. You will also have the opportunity to operate drive-thru windows and participate in our comprehensive training program with significant advancement potential.

Required Skills and Qualifications

To succeed in this role, you must be at least 16 years old, possess all necessary documents and permits required by state and federal law, have reliable transportation to and from work, and be open and flexible with your work availability. Previous customer service experience is helpful, but not required. Results-oriented and customer-focused individuals who are passionate about delivering great experiences are encouraged to apply.

Benefits

As a member of our team, you can expect a range of benefits, including:

  • Competitive hourly rate ($12-$15)
  • Medical and dental plans available
  • 401k program with company match
  • Paid vacation days (after 1 year of service)
  • Tuition reimbursement
  • Annual performance reviews
  • Free employee meals
  • Employee referral bonus
  • Recognition programs


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