Customer Service Ambassador

2 days ago


San Antonio, Texas, United States The Glass Guru of San Antonio Full time
Job OverviewAs a key member of our team, the Customer Service Representative plays a vital role in delivering exceptional customer experiences. This role involves handling inbound and outbound customer interactions, ensuring timely and effective resolution of customer inquiries and concerns. Key Responsibilities
  • Respond to customer inquiries via phone, email, and in-person, providing accurate and helpful information
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer service and support
  • Maintain accurate records of customer interactions and feedback
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and proficiency in Microsoft Office
Benefits
  • Eligibility for company benefits, including insurance and 401(k) matching, after completion of initial probationary period
  • Opportunities for professional growth and development


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