Food Service Management Director

3 weeks ago


Birmingham, Alabama, United States Superior Talent Source Full time
Training and Development Lead Job Description
Superior Talent Source is seeking a highly experienced Regional Food & Beverage Manager to lead our training and development efforts. As the Regional Food & Beverage Training Manager, you'll be responsible for developing and executing comprehensive training programs for restaurant and F&B outlets across multiple properties within the region.

Main Responsibilities:
• Develop and implement comprehensive training programs for restaurant and F&B outlets across multiple properties within the region.
• Collaborate with hotel managers, F&B directors, and outlet managers to assess training needs and establish performance benchmarks.
• Conduct regular training sessions, workshops, and seminars for new hires and existing staff, emphasizing service excellence, product knowledge, and operational procedures.
• Ensure compliance with brand standards, safety regulations, and sanitation protocols in all F&B outlets.
• Evaluate training effectiveness through performance metrics, guest feedback, and quality assurance audits.
• Provide ongoing coaching and support to outlet managers and staff to address performance gaps and enhance skills.
• Stay informed about industry trends, market developments, and emerging technologies to continuously enhance training programs and delivery methods.
• Foster a culture of teamwork, collaboration, and excellence within the F&B department.

Requirements:
• Minimum of 5 years of experience in training and development within the hospitality industry, with a focus on restaurant operations and F&B outlets.
• Bachelor's degree in Hospitality Management or related field preferred.
• Proven track record of designing and implementing successful training programs that drive operational excellence and guest satisfaction.
• Strong understanding of restaurant and F&B operations, including front-of-house and back-of-house functions.
• Excellent communication, presentation, and interpersonal skills.
• Ability to multitask, prioritize tasks, and work collaboratively in a fast-paced environment.
• Detail-oriented with a passion for delivering exceptional guest experiences.
• Willingness to travel within the region as required.

Benefits Package:
Superior Talent Source offers a comprehensive benefits package, including disability insurance, dental benefits, vision benefits, health insurance benefits, life insurance, family medical leave, paid holidays, paid sick days, job training, and hotel discounts.

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